Joint Secretary of Health & Family Welfare Department of Assam visits Bongaigaon Civil Hospital

Bongaigaon Times: Bongaigaon : 20th August 2025: 

Joint Secretary, Health & Family Welfare Department, Mrs. Rita Baruah Saikia, visited Bongaigaon District today and inspected Bongaigaon Civil Hospital. She was accompanied by the i/c Joint Director of Health Services, the Superintendent of Bongaigaon Civil Hospital, the DME-cum-PRO, and the i/c Hospital Administrator.

During her visit, Mrs. Saikia undertook a comprehensive review of the hospital services and infrastructure. The inspection focused on the following key areas:

1.     Human Resources & Manpower – Availability of doctors, nurses, and specialists, staff attendance, and sanctioned versus filled posts.

2.     Drugs & Consumables – Stock position, procurement issues, and availability of essential medicines and vaccines.

3.     Cleanliness & Sanitation – Cleanliness of wards and toilets, biomedical waste management, and pest control measures.

4.     Disposal of Scrap – Identification and disposal of obsolete and unusable hospital equipment.

5.     Equipment Functionality & Operation Theatres – Working condition of critical equipment, cleanliness, and preparedness of OTs.

6.     Hospital Infrastructure – Building condition, power backup, water supply, lift services, ramps, toilets, and signage.

7.     Implementation of Health Schemes – Progress under Ayushman Bharat, JSY, JSSK, and feedback from patients.

8.     OPD Registration Process – Functionality of ABHA registration counters, digital systems, queue management, and staff adequacy.

9.     Patient Waiting Area & Amenities – Seating arrangements, drinking water, fans, ventilation, dustbins, and overall cleanliness.

10.  Laboratory & Diagnostic Services – Availability and functioning of routine investigations, X-ray, and CT scan facilities.

11.  SNCU & ICU Operations – Review of newborn and critical care services.

12.  Medical Records Management – Proper documentation, storage, and confidentiality of both OPD and IPD records.

13.  Blood Bank Services – Functioning, compliance, manpower availability, stock levels, and adherence to safety protocols.

    The Joint Secretary emphasized the importance of strengthening patient-centric services, timely procurement of medicines, maintaining hygiene, and ensuring accountability in service delivery. She also appreciated the efforts of the medical team and encouraged all staff to work with renewed commitment to provide quality healthcare to the people of Bongaigaon district.